Registration
Ordering
Downloads
Chat service
Cost
GeneralHow can I register to the Club on the web?To register via the web site, you can either select a piece of content you wish to download, or click on the 'Not a member? Sign up now!' link in the upper right hand corner of the screen. Either of these actions will initiate the sign-up process, which you will be guided through step-by-step, via the following process:
How can I register to the Fun Txt alerts on the web?Please select your mobile phone first by clicking the link 'select your mobile phone' at the top left hand corner of the page. Then you will be taken to the home page customized according to your carrier and handset capabilities. Now select the Fun Txt alert you want to subscribe to and enter your mobile number to request a password. Blinko Gold will immediately send you a password via SMS. Please enter this password in the appropriate field on the registration page to continue with the registration process. You can use this password anytime you want to subscribe to a new alert at Blinko Gold. After you have entered the password that Blinko Gold sent you via SMS, you can also create your own unique password by clicking the link My Account at the top right hand corner of the page. Once you are in the 'My Account' page, click the tab 'Change Password' and follow the instructions.What do I do if I forget my password?Click hereHow can I change my password?Please log into the site by entering your mobile number and old password in the log in box at the top right hand corner of the page. Then click 'My Account' underneath the log in box. Once you are in the 'My Account' page, click the tab 'Change Password' and follow the instructions.How can I unsubscribe?To unsubscribe send STOP to 42222.Parental ControlIf you would like to block your minors mobile from receiving our services please call 1-888-574-0214 Speak to a customer care representative and they will ensure that your number is blocked from our services.I don't have a password yet. How do I get a new one?Click hereHow do I redeem my credits once I am subscribed?Go to www.blinkogold.com and log in by entering your number and password. Then just select the pieces of content you want to download by clicking on 'get it'. If this is your first time at blinkogold.com and you don't have a password Click here. If you are already a Blinko Gold subscriber but you've forgotten your password, please Click here.How do I order on the website?If this is your first time at Blinkogold.com and you have not yet created an account, please click here.If you are already subscribed, please log in by entering your mobile number and password (at the top of the screen). Then simply click on the content you would like to download and Blinko Gold will send a link to your phone to allow you to download your selected content. The credits for your purchase will automatically be deducted from your monthly credit balance. What carriers support the delivery of your product?Downloadable products such as Ringtones, Graphics, Videos and Java Games can be downloaded by Sprint, and Virgin.If your carrier is Alltel, Boost or clearWave, you can subscribe to our SMS MANIA alerts. These services are supported by all handsets. We will advise you as soon as we can support downloads on your carrier. I am trying to request a piece of content. Why can't I get it?Check if your phone is compatible with the product you requested by clicking the 'What can I do with my mobile phone?' link at the top right-hand corner of the page. If you are still unsure or if your phone is not listed, please send an email to care@blinkogold.comHow do I check the numbers of credits I have?Log in by entering your mobile number and password. You will now see the number of credits left in your account at the top right hand corner of the page.I want to request a piece of content but I don't have enough credits. What should I do?Please contact us at care@blinkogold.comI have a prepaid phone, can I download anything?Certain phone networks may restrict prepaid account holders from using premium messaging service. Please check with your local cellphone service to check if you can use this method.I haven't received my download. What is the problem?Please make sure that WAP Push is enabled on your cell phone. Depending on the make of your phone, you need to set the WAP Push setting to "On", "Allow all", "Always", or "Receive all".Here are some hints on where to locate this setting: Nokia: • Services > Settings > Service Inbox settings. • Messaging > Settings > Service Msg. Motorola: • Messages > Browser Msgs > Menu Button > Browser Msg Setup. • Messages > Browser Messages > Browser Msg Setup. LG: • Internet > Push Messages > Receive. Samsung: • Fun Box > WWW Services > Push Messages > Setting. • Fun Box > Wap Browser. Sony-Ericsson: • Messaging > WAP Push > Allow Push. • Wap Services > Push Messages. • Messaging > Wap Push. If in doubt, please refer to your phone's manual or ask your phone's manufacturer for assistance. My download link has arrived, but I can't find it on my cell phone. Where is it?The download link is in the body of a message that Blinko Gold sent to your cell phone. Depending on the make of your phone, this message will go to your text or WAP Push inbox, also known as a "Service Inbox", "Funbox", "Browser Message Inbox", or simply "Push Inbox".What do I do with the download link I received?1. Open the message BlinkoGold sent you. 2. Scroll down to the download link. 3. Click on the link and you will be immediately connected to BlinkoGold. 4. The download will start automatically. 5. When the download is finished, just save it. 6. Have fun with your product! Important notice: Never click "interrupt" during the download! Wait until the download is finished.Why can't I download when I click on the link?WAP might not be set up correctly on your cell phone. Please ask your wireless carrier how to adjust your settings or click on the respective link below: T-Mobile WAP settingsHow long should it take for me to receive my download?Depending upon the network traffic, it can take several seconds up to several minutes to recieve your product.What products are compatible with my mobile phone?Please select your mobile phone by clicking the link 'select your mobile phone' at the top left hand corner of the page. If you are still unsure or if your phone is not listed, please send an email to care@blinkogold.comThe content I ordered is low quality. What can I do?Please send an email to care@blinkogold.com including your mobile number, handset model, carrier and explaining what happened. Our support team will answer you in a prompt manner.The product I downloaded is not the one I requested. What should I do?Please send an email to care@blinkogold.com including your mobile number, handset model, carrier and explaining what happened by telling us the title of the ringtone purchased, as well as the actual one received. Our support team will answer you in a prompt manner.How do I subscribe to the Chat?Just send the keyword CHAT to 82428.What are the commands for using the Chat?Here the list of commands to be sent to 82428:To see the list of commands click here Here the list of commands to be sent to 69069: NEW to search for profiles; CHAT + nick to send a message to another chatter. For example, text: CHAT MARK71 to chat with Mark71; CLOSE to end a conversation; OUT to pause a conversation; IN to re-enter a conversation you have previously paused; DES to view your description; PROF + new description to change your description. Your new description can not be longer than 80 characters. For example, to change your description to 'Hi, do u want to know me?', text PROF Hi, do u want to know me? GENDER + your gender to change your own gender. For example, to change your own gender to male, text: GENDER MALE. PARTNER + gender you are looking for to change the gender you are looking for. For example, if you are looking for females, text: PARTNER FEMALE. NICK + new nick to change your nickname. For example, to change your nick to Bob77, text NICK BOB77. HELP to get the help message; LIST to get the list of all the keywords via SMS How much does the Chat cost?The Chat currently advertised on Blinko Gold is using the 82428 short code and is Free Normal carrier charges (SMS) apply. The 69069 Chat costs 9.99 a month and you can chat as much as you want. Other Charges may apply. This Chat is not anymore advertised.How do I unsubscribe from the Chat?Just send STOP to 82428. Or Stop to 69069 depending on the chat service you are currently subscribed too for more information feel free to call 1-888-574-0214.How can I know if I am entitled to get a refund?Please send an email to care@blinkogold.com including your mobile number, carrier and explaining what happened. Our support team will answer you in a prompt manner.How much does the Club service cost?The Club costs 9.99 a month. For a period of time the service has been offered at both 7.99 and at 5.99 a month as part of a promotion. Other Charges may apply.How much do the TXT alert services cost?The TXT alerts cost $3.99 a month. Msg&DataRates May Apply.How am I charged?the charge will be billed on the your wireless phone bill or deducted from your prepaid balance.How much does the Chat cost?The Chat costs 0.00 a month and you can chat as much as you want. Other Charges may apply.How do I contact you?You can contact us via phone at 1-888-574-0214, fax(786)-513-0967 or email at care@blinkogold.comHow do I make my phone Internet enable?Please contact your carrier and ask them to enable your handset.Useful links: Samsung http://erms.samsungusa.com/customer/sea/jsp/faqs/faqs_index.jsp LG http://us.lge.com/index.do Motorola http://direct.motorola.com/hellomoto/Motosupport/source/index.asp Sony Ericsson. http://www.sonyericsson.com/spg.jsp Panasonic http://www.panasonic.com/consumer_electronics/cellular/support.asp NEC http://www.nechdm.com/ Black berry http://www.blackberry.com/support/documentation/handhelds/index.shtml |
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